CUSTOMER SERVICE

Our Customer Service Counters are located at Basement 2 and Level 1.

Operating Hours: 10am - 10pm daily
Customer Service Hotline: 63776860


SISTIC

Booking and sale of tickets for SISTIC shows and events are available at our Customer Service Counter at Level 1. 

Operating Hours 
Monday - Saturday: 10am - 8pm 
Sunday & Public Holiday: 12pm - 8pm


GIFT VOUCHERS

GET THE PERFECT GIFT FOR YOUR FAMILY AND FRIENDS

Mapletree vouchers make fantastic personal and corporate gifts. Use them at the participating stores at VivoCity, Mapletree Business City, HarbourFront Centre and Alexandra Retail Centre for anything you want!


Shopping vouchers come in S$10 & S$50 denominations.

Available for purchase at Customer Service Counter on Level 1 at VivoCity. Look out for voucher decals at participating stores.

Please click here for the list of participating tenants.


NURSING ROOM
Our main Nursing/Baby Room , located at Level 2, Play Court (next to QB House Kids), is designed to meet the needs of parents by housing several nursing cubicles, diaper changing stations and a waiting area. Wash basin and hot water dispenser is also available in the room. 

For the convenience of breastfeeding mothers, our nursing rooms are also available at the following locations:
•Lobby Q , Level 2
•Lobby H , Level 2
•Lobby H , Level 3


Tollyjoy sponsored Fresh & Clean Baby Wipes formulated with Vitamin E and Aloe Vera extracts, are also available in the baby room near the Playcourt at Level 2 for parents to use.

LOAN OF WHEELCHAIRS

Subject to availability, loan of wheelchairs is available at Customer Service Counters for use within the mall.


Open from 10am to 10pm daily | 1 HarbourFront Walk, Singapore 098585 |
Customer Service Hotline 63776860 / 63776870

Terms of Use| Privacy Policy | ©2015 VivoCity. All rights reserved